Chess Approach

Our approach to your business needs is simple and proven and built on industry Best Practice and Standards.

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Our extensive range of services can be tailored to your specific needs and our goal is to build relationships with our client and to adapt the services we offer to the specific requirements of individual companies.

4D Approach

  • Discovery — requirements definition/Clarification of business needs
  • Design — of the best fit system, components, configuration and functions
  • Develop — the application to fit your aims and requirements
  • Deploy — the overall solution, to fit your aims, budgets and timescales; plus post implementation support as needed

Requirements Analysis

For any given project, Chess will deploy experienced consultant/analyst resources to clarify the functional requirements of your needs or application.

To prioritise these accordingly in conjunction with you and track these through product design, development, delivery and approval.

Chess will also set out quality requirements and objectives at the initial requirements specification stage. Quantifiable characteristics will be carefully chosen to ensure that they represent the aims of the project.

PRINCE2 Certified Approach to Project Management

We use PRINCE2 as a Project Management Methodology.

All Chess's project managers are highly experienced and will have been responsible for the successful management of a large number of web-based systems. This is part of our 4D approach to ensure successful delivery on time and to budget.

Information Security and Management

Chess follow best practice for ensuring Information Security of client data.

Many of our clients have sensitive and/or confidential data and we use BS 7799/ISO 17799, the code of practise for Information Security Management. This describes a management framework through which an organisation can examine and improve its security policy.

Chess has recognised that this standard is becoming increasingly essential for all public sector and public sector-serving organisations. It is also vital for any organisation that manages and controls valuable information assets. BS 7799 contains a comprehensive set of security controls to improve the levels of security within an organisation.

We have delivered numerous consultancies to large public sector organisations, specifically addressing how they manage and maintain their data to the appropriate levels of security.


As an experienced software development company, one of our main goals is to provide our clients with a clear competitive edge.

To this end Chess specialise in software development using agile design methodologies. That is, rapid development of high-quality software based on iterative development, where the requirements and solution evolves through collaboration between your project team and our developers.

In Chess, our Agile approach includes a disciplined project management process. This encourages frequent inspection and adaptation- a philosophy that encourages teamwork, self-organization, accountability and a set of software engineering best practices that support the rapid delivery of high-quality software.

Microsoft Dynamics Sure Step

Microsoft Dynamics Sure Step is a full customer lifecycle methodology for all Microsoft Dynamics solutions. Chess are experienced Dynamics CRM providers and use the Sure Step methodology to reduce your total cost of ownership. Sure Step allows us to increase the consistency, timeframes, quality and success of Dynamics CRM projects. Sure step encompasses all phases of customer engagement from Solution Envisioning to maintenance of the system in operation.

Sure Step has six phases:

  • Diagnostic
  • Analysis
  • Design
  • Development
  • Deployment
  • Operation

Sure Step is relevant to all project types — large, medium and small end-to-end engagements. We are experts in providing custom solutions to both small businesses and corporations.